Refund policy
RETURNS & EXCHANGES ******WE WANT YOU TO LOVE YOUR ITEMS!******
Refunds and exchanges will be accepted with certain restrictions, AND only when items are sent back within 14 days of when they are received.
***Please note - there will be NO returns on custom orders and jewelry.
If sending an item back for an exchange, PLEASE include $10 for return shipping. Buyer pays all return/exchange shipping costs.
PLEASE include a detailed note in the return/exchange package with instructions on what to do with your items! I love reminders and need a note in each package that is returned. Thank you!
PLEASE email if you have a question about a return BEFORE you send something back at vintagemeetsboho@gmail.com
Thank you so much for shopping with VINTAGE MEETS BOHO
WE WOULD LOVE TO HEAR FROM YOU! Happy to help you via phone with custom orders for your specific shopping needs(and wants!)! Let me help you with questions on sizing, trends, and creating outfits that equip you for fashionable, everyday living!
Vintage Meets Boho Email vintagemeetsboho@gmail.com
Returns
Return Policy
Merchandise must be returned within 14 days of delivery confirmation date (FOR IN-STORE CREDIT ONLY, NO REFUNDS NO EXCEPTIONS). Original shipping fees are non-refundable & return shipping is the responsibility of the customer.
All items must be returned in NEW condition. This means items must be unworn, unwashed, odor & pet hair free, must not have deodorant, make up or food stains in order to be eligible for store credit.
ALL accessories are FINAL SALE!!!! This includes but is not limited to hats, jewelry, belts, glasses, etc.
All "SALE" items are considered FINAL SALE and will not be covered under the return guidelines. This includes any orders using any discount codes....final sale no exceptions.
When returning shoes, please DO NOT return with tape & shipping labels stuck to the actual shoe box. The shoe box MUST BE returned in a mailing box or wrapped in paper.
If any of the return items are found in the above conditions, we will return the item to you and you are required to pay the shipping.
ANY ITEMS NOT ELIGIBLE FOR RETURN WILL REQUIRE A RE-SHIPPING FEE. IF WE DO NOT RECEIVE THE RE-SHIPPING FEE WITHIN 7 DAYS, WE WILL DONATE ALL ITEMS TO CHARITY.
Please ship ALL returns to the following address:
Vintage Meets Boho @ Ole Mill Store
ATTN: RETURNS
126 North High Street
Mount Orab, OH 45154
THANK YOU for your support!!!
Lost & Stolen Packages
We are not responsible for any lost or stolen packages. If you feel as though your package has been lost, please submit a claim to USPS here.
If your tracking shows "delivered" and you have not received your package, Vintage Meets Boho IS NOT responsible. This issue must be resolved with the United States Postal Service, UPS, or your local law enforcement.
Order Cancellation
We know how important your order is, so we aim to fulfill orders as quickly as possible. While we cannot cancel or change an order once it has been placed you are welcome to return the item to us in accordance with our return policy.
Damaged Items
If item arrives damaged, please send an email containing a photo of the damaged item within 3 business days of receipt to vintagemeetsboho@gmail.com A customer service representative will assist further. A photo must be sent prior to returning to ensure a replacement item be sent out.
SHOP & Returns
If you used SHOP to pay for your order & return your items, you will still be responsible for making your SHOP payments. We are NOT AUTHORIZED to make changes or cancel SHOP payments, as SHOP a service we provide to you. SHOP is an entirely separate company that you have gone in to an agreement with.
VINTAGE MEETS BOHO
ATTENTION SUPPORT
126 North High Street
Mount Orab, OH 45154
Please include your filled out returns slip or a note in your package with your Name, Address, Phone Number and a brief description of what you are requesting.