We want you to love your stuff!
We hope you love everything you find at Vintage Meets Boho, but we understand that sometimes something just doesn’t work out. Eligible merchandise may be returned within 14 days of the confirmed delivery date for IN-STORE CREDIT ONLY. We do not issue refunds.
Before sending anything back, please review the guidelines below. If you have questions about your return, email us at goodvibes@vintagemeetsboho.com before shipping your item.
RETURN GUIDELINES
To be eligible for store credit, merchandise must be returned in new, unworn, and unwashed condition with original tags attached.
Items must be free of odors, pet hair, deodorant, makeup, food stains, or any other signs of wear.
The following items are FINAL SALE and cannot be returned or exchanged:
- All sale or discounted merchandise
- Any order purchased using a discount code
- All accessories, including but not limited to jewelry, hats, belts, and glasses
- Custom orders
Original shipping charges are non-refundable, and customers are responsible for all return shipping costs.
EXCHANGES
Need a different size or want to exchange an eligible item? Please contact us before sending your item back.
Customers are responsible for all return and exchange shipping costs. If mailing an item back for an exchange, please include $10 for return shipping.
RETURNING SHOES
Please do not place shipping labels or tape directly on the original shoe box. Shoe boxes must be placed inside a separate mailing box or securely wrapped for shipping.
Shoe boxes returned damaged by labels, tape, or improper packaging may make the return ineligible for store credit.
WHAT TO INCLUDE WITH YOUR RETURN
Please include a note or completed return slip inside your package with your:
Name
Address
Phone number
Order number, if available
A brief description of what you are requesting
Kim loves a good reminder, and including this information helps us get everything taken care of as quickly as possible!
INELIGIBLE RETURNS
Items that do not meet the return requirements above cannot be accepted for store credit.
If an ineligible item is returned to us, the customer will be responsible for the cost of shipping the item back. If the required re-shipping fee is not received within 7 days of notification, the item may be donated.
DAMAGED ITEMS
If an item arrives damaged, please email goodvibes@vintagemeetsboho.com within 3 business days of delivery and include a photo of the damaged item.
Please contact us before returning the item so our team can review the issue and help with the appropriate next step or replacement.
LOST OR STOLEN PACKAGES
Vintage Meets Boho is not responsible for lost or stolen packages.
If tracking shows your package as delivered but you have not received it, the issue must be addressed with the applicable shipping carrier—USPS or UPS—and, when appropriate, your local law enforcement.
ORDER CANCELLATIONS
We know how exciting it is to get the good stuff headed your way, so we begin processing orders as quickly as possible!
Because of this, orders cannot be canceled or changed once they have been placed.
Eligible merchandise may still be returned after delivery according to the return guidelines above.
SHOP PAYMENTS + RETURNS
If you used Shop Pay to pay for your order and later return an eligible item, you are still responsible for making your scheduled Shop Pay payments.
Vintage Meets Boho is not authorized to change, cancel, or modify Shop Pay payment agreements. Shop Pay is a separate payment service, and your payment agreement is between you and the payment provider.
Any eligible return will be handled according to the Vintage Meets Boho return policy above.
WHERE TO SEND YOUR RETURN
Vintage Meets Boho @ Ole Mill Store
ATTN: RETURNS
126 North High Street
Mount Orab, OH 45154
Please remember to include your return information inside your package.
Have a question before sending something back? Email us at goodvibes@vinagemeetsboho.com We’re happy to help!
Thank you so much for shopping Vintage Meets Boho and supporting our small business!